Apex Auto System ("we", "us", or "our") operates this website and the AI Shop Assistant service. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or AI agent.
We collect information you provide directly, including your name, email address, shop name, and any message you submit through our contact form. When you interact with our AI Shop Assistant, we may also collect your vehicle details and service interests as part of the lead qualification process.
We may also collect basic usage data such as pages visited and time spent on the site to help us understand how our website is being used.
We use your information solely to respond to your enquiries, provide quotes, and improve our services. Lead data collected through the AI agent is shared only with the relevant shop for the purpose of following up on your enquiry. We do not sell your personal information to any third party.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us at the email address below.
You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights, contact us directly at info@apexautosystem.com and we will respond within a reasonable timeframe.
Our website does not use tracking cookies or third-party advertising cookies. Basic session functionality may use cookies where necessary for the site to operate correctly.
Our website uses Formspree to process contact form submissions and Stammer to power the AI Shop Assistant. These services have their own privacy policies governing how they handle data. We encourage you to review them directly.
For any privacy-related questions or requests, please contact us at info@apexautosystem.com. We are based in Nairobi, Kenya.